Welcome to FYI from MCI! It's our e-mail service that keeps you in the driver's seat with product updates and special offers from MCI and its family of affiliated companies. Let us know what you think. Please E-mail your feedback. We would love to hear from you.

FOR OUR CANADIAN SUBSCRIBERS

MCI® J4500 new-engine production prototype debuts in Toronto: Canada's fueling stations have already switched over to the new, radically cleaner ULSD fuel, so it's only fitting that MCI chose to debut its 2007 J4500 with a cleaner Cat C-13 engine and ZF ASTronic transmission at an industry event in Toronto. To read more about the latest engine changes and what they mean in Canada, click here.

 

Five simple rules for better customer service: Customer service has as much to do with customer satisfaction as the coaches you drive. As the manufacturer with the most extensive customer service network in the industry, MCI has a few tips on making the most of yours. Click here to learn more.

 

Milestone — MCI delivers 2,000th J4500 to Capitol Bus Lines: The MCI J4500 is the industry's bestselling tour and charter coach, and the historic 2,000th unit is now on the streets in South Carolina. To read about this very special delivery to Capitol Bus Lines, click here.

PARTS PICKS - Coach Guard brand takes service to another level: Savvy customers know that Coach Guard is MCI's proprietary parts brand that meets or exceed OEM standards at a great price. And because MCI engineers, makes or tests most parts, you can trust that MCI customer service reps understand both the brand and your parts needs. To learn more, click here.

 

Love your lav: A clean coach is a popular coach. If you haven't already discovered the Celeste line of lavatory and coach-care products, the Celeste Vanity Kit is the perfect introduction. Filled with the
company's most popular and essential items, it's great for sanitation on the go. To learn more about what Celeste products can do for your coach, click here.

 

Doing service bigger in Texas: The MCI Service Center in Dallas has always been a great resource for top-notch maintenance and repairs, but lately, it's become a fertile training ground as well. Technicians are helping one another learn, and the payoff for operators is better all-around customer care. To read more, click here.

 

There's no escaping — MCI ISTVs put security first: We all know that motor coaches carry a cross-section of our society. But we don't necessarily think of them as ever being full of felons. MCI's Inmate Security Transportation Vehicles (ISTVs) are designed for just such high-risk passengers with bars, restraints and other features befitting what corrections officers often call "prisons on wheels." To learn more about how MCI has raised the bar for this special market, click here.

MAINTENANCE MATTERS - Get prepared before the snow flies: Winter is fast approaching, so if you haven't prepared your coaches for the wicked weather ahead, now's the time. For tips from MCI's maintenance pros, click here.

Please take a moment to tell us what maintenance matter you'd like us to talk about. We may feature your request in an upcoming FYI issue. Give us your input!

 

Meet MCI's MVP! This space is reserved for MCI's best pre-owned value, exclusively for our FYI subscribers. MCI's Most Valuable Pre-owned motor coach for November* is a 2001 E4500 priced at $224,950 (mention FYI)*. Remember, when you buy an MCI MVP coach, you're assured of a vehicle that's been carefully inspected by our factory-trained technicians. Click for more details.

 

Countdown to UMA Expo 2007 in NOLA: Countdown to UMA EXPO in NOLA: Talk about a busman's holiday. Several New Orleans tour operators are offering visitors a guided look at the devastation left behind by Hurricane Katrina. Take a look at a few of these tours at www.ToursbyIsabelle.com and www.GraylineNewOrleans.com, and decide for yourself how educational and affecting these tours may be. Either way, it's yet another way of supporting the Big Easy.

Do you need to reference an old FYI from MCI story? Would you like to see a back issue? Click here to view archived issues of "FYI from MCI".

Offer expires 12/31/06 and coach is subject to immediate sale to the first qualified buyer. MVP sale price quoted is in U.S. dollars and does not include any applicable sales or excise tax, title, license, documentation or environmental fees or handling charges. While every effort is made to verify that prices shown are correct, errors may still occur from time to time. The seller reserves the right to correct any errors at any time. Listing and display of a coach does not constitute an offer to sell the coach, and Seller is under no obligation to sell or deliver a coach until the seller's usual form of agreement, including all applicable terms and conditions, is signed by both the buyer and an authorized representative of the company. Please contact your sales representative to confirm availability and prices before making an offer to buy a coach shown on this site.